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Telecalling CRM software

Telecalling CRM software that lives inside the phone your team already calls from

Every lead, every call, every remark, every follow-up and every WhatsApp, in one record, updated in two taps right after the call. The owner sees the whole team live on the web, and nobody writes an evening report again.

Leads list with statuses in the telecalling CRM
Why teams switch

What it fixes on day one

Today

The CRM is a separate tab nobody updates

Callers talk on the phone and update the CRM later, from memory, if at all. By evening the pipeline is fiction.

With SensyConnect

The after-call sheet pops up the moment the call ends. Status, remark, follow-up: two taps, saved, synced.

Today

Follow-ups live in notebooks and heads

"Call back Thursday" is forgotten by Wednesday. The interested lead buys from whoever called first.

With SensyConnect

Reminders ring on the phone at the exact time, with the lead's history one tap away and the auto dialer ready.

Today

The owner finds out on Saturday

Reports are made by the people being reported on. Missed calls, ignored leads and quiet days surface a week late.

With SensyConnect

The web dashboard shows every call, status change and remark as it happens, per caller, per source, per day.

How it works

Three steps, no training day

  1. 1

    Every contact, one record

    Lead details, custom fields, status, remarks, call history, reminders, WhatsApp chats and paid packages: one 360-degree view, searchable from anywhere in the app.

    Contact 360 view with status, remarks and history
  2. 2

    Update in two taps, right after the call

    The after-call sheet asks the two things that matter: what happened, and when to call next. Statuses are yours to name and reorder; the sheet learns what you type.

    After-call sheet capturing status and remark
  3. 3

    The owner watches it live

    Assign leads, set permissions per employee, see call logs and outcomes across the team on the web, and export anything. Nobody has to send a report.

    Team call logs on the web dashboard
What you get

Included in the one plan

₹159/user/month on yearly, ₹249 on the 3-month plan, plus taxes. Every feature on this site is in it.

See pricing
  • Statuses, custom fields and lead forms you design yourself
  • Follow-up reminders that ring, snooze and open the record
  • WhatsApp CRM inbox with unread and unreplied badges
  • Paid clients: what was sold, what is paid, what is due, renewal reminders
  • Assigned leads queue per employee with transfer history
  • Web dashboard, per-employee permissions, exports
  • Works in 40 languages, day-to-day words
Questions

Telecalling CRM: frequently asked

How is a telecalling CRM different from a normal CRM?

A normal CRM is a website you update after the call. A telecalling CRM is inside the dialer: the record opens when the phone rings, the update happens the moment the call ends, and the next follow-up rings on the same phone. The difference is whether the data is real.

Can I create my own lead statuses and fields?

Yes. Name, colour and reorder statuses; add custom fields (text, number, date, dropdown) and build the lead form your team fills. Changes sync to every phone and the web backend.

Does the owner see what each employee did today?

Yes. Calls, durations, outcomes, remarks, follow-ups set and leads touched, per employee, live on the web dashboard, with exports.

What about WhatsApp?

WhatsApp is part of the CRM: an inbox for the WhatsApp Business API, automatic messages after calls, bulk campaigns to a filtered list, and every chat attached to the lead's record.

Is my data safe if a phone is lost?

Everything syncs to your account. Log in on a new phone and the leads, remarks, reminders and history are back. Server-side deletes are permission-gated so a rep cannot wipe the company's data.

How much does telecalling CRM software cost in India?

SensyConnect is ₹159 per user per month on yearly billing or ₹249 on the 3-month plan, plus taxes, with the auto dialer, WhatsApp automation, reminders, clients, team and dashboard all included.

Do telecallers need a laptop?

No. Callers work entirely on their Android phone; the owner and managers use the web dashboard.

Can I add custom fields to the lead form?

Yes: text, number, date and dropdown fields, arranged into your own lead form. They show on the record, in filters and on the dashboard.

Does it work in Hindi and regional languages?

Yes, 40 languages, chosen per user, in day-to-day words. Your statuses and remarks stay in whatever language you type them.

Can I record calls?

Android restricts call recording for third-party apps, so SensyConnect logs the call, duration, status and remark on the record instead.

How do follow-up reminders work?

Set in the same tap as the outcome; they ring full-screen on the caller's phone at the time, open the record with Call, WhatsApp, Snooze and Done, and can be auto dialed as a list.

Can I search across leads, calls, chats and remarks?

Yes. One search from any screen covers leads, calls, contacts, remarks, reminders, clients, assigned leads and WhatsApp chats, and shows the same full cards you see elsewhere.

Give your team the phone that sells

Try it free for 3 days: every feature, no card required.

₹159/user/month on yearly · all features included · Prices are per user, exclusive of taxes.